Refund policy
We strive to provide quality products and ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund policy below.
Customers may request a return or refund within 7 days of receiving the product. To be eligible, the item must be unused, unwashed, undamaged, and in its original condition with all tags and packaging intact.
Refunds or replacements may be provided if the product received is damaged, defective, incorrect, or significantly different from the item ordered. Customers should contact us promptly and provide relevant photos and order details for verification.
Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund request. Approved refunds will be processed within 7–10 business days through the original payment method.
Products that have been used, altered, washed, or damaged after delivery are not eligible for refunds or exchanges. Customized or special-order products may also be non-refundable unless they arrive damaged or defective.
Shipping charges, if any, are generally non-refundable unless the return is due to our error or a defective product.
For any questions regarding returns, exchanges, or refunds, please contact our customer support team. We are committed to resolving issues fairly and ensuring a positive shopping experience.